Privacy Policy
Last Updated: August 2026
At **Eleta Lifts and Escalators** ("Eleta", "we", "our", or "us"), we are committed to respecting and protecting the privacy of our website visitors, customers, and partners. This Privacy Policy explains how we collect, process, and safeguard your personal information when you use our website and engineering inquiry services.
1. Information We Collect
We collect information you provide directly to us when filling out our project quotation forms, contacting customer support, or submitting a job application. This may include:
- Contact details such as your name, email address, phone number, and city.
- Company or architectural firm details and project site locations.
- Technical elevator requirements, building floor counts, and custom finish requests.
- Resumes and professional qualifications submitted via our careers portal.
2. How We Use Your Information
We use the information gathered solely for legitimate engineering and business purposes, including:
- Preparing and delivering customized elevator quotation proposals and hoistway drawings.
- Coordinating site surveys and technical consultations with our field engineers.
- Responding to service support requests and maintenance inquiries.
- Processing job applications and evaluating candidate suitability.
3. Data Protection & Security
We implement industry-standard technical and organizational security measures, including prepared SQL transactions, cryptographic session hashing, and restricted access controls to prevent unauthorized access or disclosure of your project data. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Contact Us
If you have any questions or concerns regarding our privacy practices, please contact our data compliance desk at sales@eletalifts.com.